At SKYMED Transit, your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our transportation services, website, or SMS communications.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Name, email address, phone number
• Pickup and drop-off locations
• Date of birth (if required)
• Emergency contact information

   

b. Health-Related Information (as applicable)

• Medical or mobility needs (wheelchair, stretcher, or other accommodations)
• Appointment-related transportation requirements

c. Payment Information

• Billing address
• Payment details (processed securely via third-party providers)

   

d. Technical Data

• IP address, device/browser type
• Usage data and cookies when visiting our website

   

2. How We Use Your Information

Your information helps us to:

• Coordinate and provide non-emergency transportation services
• Confirm appointments and send service updates
• Process transactions and manage your account
• Improve customer service and operational efficiency
• Comply with legal or insurance-related obligations

   

3. Sharing of Information

We do not sell or rent your personal data. We may share your data in limited circumstances:

• Internally: With our staff and drivers who need it to provide service
• With trusted vendors: Such as payment processors and dispatch systems (bound by strict confidentiality agreements)
• As required by law: For legal or regulatory compliance

   

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Terms and Conditions

By opting in to receive SMS messages from SKYMED Transit, you consent to receive text notifications related to your transportation services, including ride updates, appointment confirmations, or account notifications.

• Message frequency may vary.
• Message and data rates may apply.
• Text STOP to opt out at any time.
• Text HELP for assistance or contact us at the information below.
• We do not send marketing or promotional messages via SMS without your explicit consent.

   

5. Data Security

We use strong security practices to protect your information, including:

• SSL encryption for online data
• Restricted access to sensitive systems
• Regular audits and security updates

   

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request corrections or deletion
• Opt out of non-essential communications
• File a complaint with a data protection authority if necessary

   

To exercise your rights, please contact us.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect data from minors without verified parental or guardian consent.

8. Changes to This Policy

We may revise this policy occasionally. Any updates will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our SMS services, please contact us:

SKYMED Transit
📍
📞 Phone: +1 (223) 533-4905
📧 Email: [email protected]
🌐 Website: https://skymedtransit.net/